Our Process
Request Transport
Initiate your request via our secure portal or dispatch line. Provide your appointment details and any mobility requirements.
Logistics Verification
Our dispatch team confirms eligibility, verifies insurance coverage, and assigns the appropriate vehicle asset for your mission.
Deployment & Transport
Your driver arrives on station. We execute the transport with precision, ensuring a safe arrival at your medical facility.
Additional Services
Door-to-Door Service
Assistance from your door to the vehicle and into your destination
Advanced Booking
Schedule rides up to 30 days in advance
Recurring Rides
Set up regular transports for ongoing appointments
Caregiver Notifications
Keep family members updated on ride status
Frequently Asked Questions
How far in advance should I book?
We recommend booking at least 24-48 hours in advance to ensure availability. For regular appointments, you can schedule up to 30 days ahead.
Is WeCare Transportation covered by insurance?
Many insurance plans cover non-emergency medical transportation. We accept Medicare, Medicaid, and most major insurance providers. Our staff can help verify your coverage before booking.
What types of vehicles are available?
We offer standard transportation vans, wheelchair accessible vehicles, and non-emergency ambulances. Each is equipped with appropriate safety features and medical equipment as needed.
Can a caregiver accompany me?
Yes, one escort or caregiver can accompany you at no additional cost, space permitting. Please inform us when booking so we can make appropriate arrangements.